Connect. Communicate. Collaborate.

 

Since 2004, LiteScape Technologies has been providing our customers innovative unified communications solutions that simplify how they connect, communicate, and collaborate with their fellow employees, vendors, partners, and customers, improving their productivity and streamlining how their business operates.

Businesses need to unify their complex communications infrastructure, collaboration tools and business applications.  LiteScape’s Unified Communications Solutions enhance and simplify collaboration by automating the interoperability between leading Directory, CRM, PBX, SaaS applications – and the IP phones, PCs, and mobile devices people use every day to communicate.

Products

LiteScape Technologies, Inc. develops and sells unified communications applications for voice over Internet protocol (VoIP) enabled environments.

Its products include Oncast, which enables customers to control their phones from personal computers to communicate and access collaboration and Web applications on their desks and mobile phones.

CallTrackPRO that allows legal and professional services firms to automatically associate client–matter and project codes to inbound and outbound phone calls.

Secure Profile Management, which provides personalized access to communications applications, extension mobility, directories, vertical–specific applications, and corporate data on IP phones, as well as enables multi–factor authorization, including barcodes, RFIDs, magnetic cards, and biometrics for the encrypted exchange of information at the edge of an IP network.

SmartRoute greatly simplifies setting up call routing rules for users and administrators. With LiteScape SmartRoute users can make flexible call routing decisions based on: Phone Number patterns and their own Presence, Location, and Calendar. LiteScape SmartRoute is a framework, providing interfaces for custom Routing Strategies for Incoming/Outgoing calls.

LiteScape SDK, which integrates real–time infrastructure into business applications and enterprise resources, such as enterprise resource planning, customer relationship management, directories, and identity management systems, as well as industry specific applications.

The company serves retail, government, financial, healthcare and education verticals, professional services firms, law firms, public relations agencies, and application and infrastructure providers.

Support

Welcome to LiteScape Worldwide Service and Support!
LiteScape offers a wide range of services that include Professional Services, Training and Technical Support.

Professional Services and Installation
LiteScape can provide Professional Services to include design and installation, ensuring successful implementations of standard or customized LiteScape solutions. Your LiteScape Professional Services team includes Project Managers experienced in IP Telephony to assist you in developing a comprehensive plan and Consulting Engineers with expertise in application and VoIP Integration.

Training
LiteScape offers a wide variety of training packages to meet your technical and end user training requirements.  On-site or remote training sessions include Installation Training, System Administration and End User Training.

Technical Support
LiteScape’s Technical Support staff is a highly responsive, reliable team ready to assist you on any LiteScape product.  Our Technical Support group provides on-going service for your LiteScape applications, documentation, patches, and product upgrades. We offer standard and enhanced maintenance plans.